Vainu Service Description
This Service Description describes the content of the Vainu Services. The Services, quotas and fees purchased by the Customer are set out in the Customer's Vainu Service Agreement ("Agreement"). The rules on quotas, exceeding usage and invoicing are set out in the Agreement and in the General Terms and Conditions of Vainu ("General Terms").
Vainu develops the Services continuously and may update this Service Description as set out in the General Terms.
Products
The Customer's Product determines which features of the Vainu Platform and which delivery methods are available. In every Product, the available data is determined by the Customer's data tier and country databases. Vainu MCP is available with every Product, within the MCP tool call quota in the Agreement.
Reach. Reach is for finding and targeting the right companies and decision makers. Reach includes:
- searching and filtering companies by the data points in the Customer's data tier, such as industry, size, financials, technologies and location
- saved company lists that update automatically as companies start or stop matching the Customer's criteria
- triggers that notify the Customer of selected changes and events in the companies it follows
- exporting companies from the Vainu Platform, within the export quota in the Agreement.
Data Sync. Data Sync keeps the company data in the Customer's CRM and other systems current, including the following:
- Vainu Connectors for HubSpot, Microsoft Dynamics and Pipedrive, which match the Customer's CRM accounts with Vainu company records, create new accounts and keep the mapped fields updated (the Salesforce Connector is an add-on)
- the Vainu API, for delivering company data to the Customer's other systems
- keeping companies updated via Connector and via API, within the quotas in the Agreement.
Discover. Discover gives the Customer AI agents that research companies and search Vainu's documents, such as public meeting minutes and ESG reports.
- the Enrichment Agent, within the AI credit quota in the Agreement
- the Discovery Agent, within the Search Agent quota in the Agreement.
The Enrichment Agent and the Discovery Agent are available only with Discover.
Data tiers
Each data tier includes the tiers below it. The data tier determines which data points are available in every delivery method: the Vainu Platform, Connectors, API and MCP.
Data tier | Data included |
|---|---|
Basic | Basic company data, characteristics, website and technologies, contacts |
Premium | Everything in Basic, plus business units, financials, group data and owners, event data |
Full | Everything in Premium, plus meeting minutes, municipality budgets and ESG reports |
Delivery methods
Vainu Platform exports. The Customer may export companies from the Vainu Platform as CSV, Excel or a similar file format.
Vainu Connectors. Vainu Connectors deliver companies from Vainu to the Customer's CRM and keep them updated according to the field mapping set by the Customer. Connectors for HubSpot, Microsoft Dynamics and Pipedrive are included in Data Sync and Discover. The Salesforce Connector is an add-on.
Vainu API. The Vainu API gives the Customer programmatic access to Vainu company data for the companies the Customer has selected to keep updated.
- Companies. The Customer selects the companies by business identity code, up to its quota for companies updated via API. The Customer may change the selected companies during the agreement period within the quota.
- Data points. The Customer may use the data points included in its data tier and country databases, to the extent they are available through the Vainu API. The Customer selects the data points it wants to retrieve within its data tier.
- Format and frequency. Data is delivered in the format, and may be retrieved at the frequency and within the technical limits, described in the API documentation at https://developers.vainu.com/.
- Integration. Building the integration between the Vainu API and the Customer's systems is not part of the Service, unless agreed separately as technical consultation.
Vainu MCP. Vainu MCP connects Vainu company data to the Customer's own AI tools through the open Model Context Protocol (MCP) standard. It works with MCP clients that support remote MCP servers and OAuth authentication, as described at https://developers.vainu.com/. The data points available through Vainu MCP follow the Customer's data tier and country databases.
AI features
Feature | Description | Available with | How usage is counted |
|---|---|---|---|
Research Agent | Researches one company profile at a time based on the Customer's own prompt. | Add-on | Not metered, subject to fair use |
Enrichment Agent | Enriches a company list with new data points based on the Customer's own prompt. The answers are stored as filterable fields. | Discover | AI credits |
Discovery Agent | Searches Vainu's documents by meaning, or by document class and date, to detect buying signals based on the Customer's own prompt and instructions. | Discover | Search Agents |
Vainu MCP | Gives the Customer's own AI tools access to Vainu data and tools. See Delivery methods. | All Products | MCP tool calls |
AI generated content. The AI features generate content with AI models, based on Vainu Data and the Customer's prompts. Answers may be incomplete or inaccurate, and the Customer should check them before relying on them in decisions.
Add-ons
Add-on | Description |
|---|---|
Vehicle Data | Vehicle data for companies in the selected countries |
Real Estate Data (FI) | Real estate data for Finnish companies |
Payment Delays (FI) | Payment delay data for Finnish companies on the Vainu Platform, in exports and in CRM updates, up to the number of companies agreed in the Agreement |
Financials | Financial information in text format for companies in the selected countries |
Vainu View | Vainu's company card inside the Customer's CRM account view, for the agreed number of matched companies in the Customer's CRM |
Salesforce Connector | Vainu Connector for Salesforce |
Research Agent | Researches one company profile at a time based on the Customer's own prompt |
How usage is counted
The quotas purchased by the Customer are set out in the Agreement. Usage is counted against the quotas as described below.
Companies exported. Each company exported from the Vainu Platform uses one export from the quota, also when the same company has been exported before. Customer can export companies via Vainu Connector or Excel.
Companies updated via Connector or API. The quota is the number of companies the Customer keeps updated in its CRM or other systems during the agreement period. The number of updates per company does not affect the quota. The Connector quota and the API quota are counted separately.
AI credits. One AI credit is used each time the Enrichment Agent produces an answer to one prompt for one company.
Search Agents. A Search Agent is one Discovery Agent set up by the Customer with its own prompt and instructions. The quota is the number of Search Agents that can be active at the same time.
MCP tool calls. Each request from the Customer's AI tool to a Vainu MCP tool counts as one tool call, regardless of the amount of data returned and whether the request returns results.
The Customer can follow its usage on the Vainu Platform or by requesting usage reports from Vainu’s support.