Customer story
New customers added to CRM in seconds
Knorring is a Finnish family company that has served industrial customers for more than 35 years, supplying products for chemical safety, construction supplies and tools, among other areas. Before Vainu, it had no system that kept customer data updated automatically; with Vainu, it feeds live data straight into Microsoft Dynamics 365.
No system to keep data current
Knorring had no central place for customer data, which limited the team’s efficiency and made data-led sales management impossible. Keeping records current was a manual process that fell entirely on salespeople and took real effort.We had no customer data management system before, so we wanted to build one that was as user-friendly as possible. Now our salespeople can add a new customer to the CRM in a few seconds.
Live data straight into Dynamics 365
Vainu’s ready-made integration with Microsoft Dynamics 365 meant a fast rollout. Customer data now populates automatically: a salesperson only has to type the company name and the rest of the record fills in within moments. Looking ahead, the company plans to use Vainu’s broader capabilities, including customer segmentation and identifying new prospects.Get started
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